Once you have placed your order you will receive an email from us to confirm we have received it with your order number

Yes, however please email us at hello@snookybear.com.au as soon as possible.

Yes we charge a flat fee of $20.00 AUD

We generally post orders within 48 hours. Some of our items are handmade and while we do try to stock these items, during busy periods we may take up to 1 week before your order is posted.